6 Tiers Rustic Shoe Rack Dust-proof with Storage

Rich Experience
Our commitment to high quality starts with our staff. Ximn's staff are some of the experienced and passionate in the industry. Furniture is not just our business, it is our lifestyle. We know that making high-quality, eco-friendly furnitures is a responsibility and a guardianship of our homes, so we understand the importance of quality and eco-friendly more deeply.
Your furniture tells the story of who you are, where you've been, and even where you want to be. From raw materials to completed products, we grow with each furniture. Now, we just want you and your family to have a safe and great furniture that can stay with you for a lifetime!

First-class Craftsmanship
Most of its export orders are extremely demanding, and quality control is a top priority. Raw materials are inspected to prevent poorly controlled drying of solid wood materials that could lead to cracking of the furniture in future. The production process is tracked to avoid errors in the assembly process.
This is a principle that has remained with Ximn since its creation.
Producing environmentally friendly and odourless furniture is not something that can be achieved in a small workshop, and this process places high demands on furniture manufacturers. The demands are:
1.The furniture manufacturer's production must comply with national environmental standards.
2.A clean room that meets national environmental regulations.
3.Professional equipment & quality-minded staff & standardised processes.
Only by ensuring that the products are eco-friendly from the source can we produce eco-friendly products.

A Lifelong Companion
To produce high quality and eco-friendly furniture, Ximn must be strictly selected and crafted in materials, paints, and other aspects.
Because there are many details that are easy to ignore in other companies.

Material
Our furniture is mainly made of natural materials such as bamboo and pine, which are grown in an excellent ecological environment, with tough texture, beautiful texture and excellent environmental performance. During the production process, we adhere to the principles of low carbon and environmental protection, reduce pollution emissions, and achieve green production. In addition, our products are recyclable and degradable, even at the end of their use, they can be quickly returned to nature without burdening the environment.

At Ximn, we value every customer and customer satisfaction is always our top priority. We will do our best to expedite the delivery process so that your package arrives as soon as possible. Thank you very much for your patience. We appreciate your understanding and provide you with convenient and secure shipping services to ensure your shopping experience is smooth and enjoyable. Please check here;

Processing time
Orders will be processed within 1-3 business days.(Due to essential order verification, quality checks and packaging, and the surge in orders during the peak shopping season)

We offer local UPS, USPS or FedEx or DHL couriers. No taxes are required.

Please see below for delivery areas. For certain areas we may not be able to deliver or may require additional shipping charges. Learn everything you might want to know about logistics.

Countries: United States、Hong Kong、Singapore

Shipping Method: Express Shipping

Cost: Free Shipping

Shipping Time:

United States: 25-30 business days

Hong Kong: 2-4 business days

Singapore: 25-30 Business Days

* Note: Some items that support 72-hour delivery will be informed on the item detail page.

We’ll deliver your item(s) to the front door of your house, or the front of the apartment gate, on the scheduled day and time (you may click 'Track Orders' for delivery status)

Payment

How can I pay?

You can pay at checkout with your PayPal or credit card.

When will I be charged?

Your payment method is charged immediately upon checkout.

Why is my payment method not working?

Double-check to make sure you've entered the billing address and card number correctly. Some credit cards have daily spending limits. If you're making a large purchase, be sure to call your bank to let them know ahead of time.

What information do I need at checkout?

Our checkout is easy, fast, and secure. Enter your shipping address and payment method to place your order!

Promotions

I’ve received a promo code. How do I apply it?

At checkout, simply enter the code in the "Promo Code" box and click "Apply". Promotional codes can only be used once.

Standing Discounts, order directly at checkout.

How can I get in on a promotional offer?

If you’d like to receive additional discounts on your Ximn purchases, subscribe to our mailing list.

Returns

How do I request a return or replacement?

To qualify for a return, your item must be unused, in its original condition, and within 30 days of delivery. Please ensure it is in the original packaging.  No returns accepted after 30 days.

How do I get a return form?

If your return request is approved, we will provide you with a refund address and a return form that you can download/print and attach to your return package.

What is the status of my refund?

Refunds for returned items will be processed within 1-3 business days after receiving your package. The funds will automatically credit back to your credit card or original payment method.

How do I cancel or change my order?

To cancel or change your order, reply to the order confirmation email you received or email service@ximn.com.

Is there a restocking fee or return shipping charge?

No, we do not charge restocking fees or return shipping charges.

Support

How do I contact customer service?

You can reach our dedicated furniture experts Monday through Friday, from 9 am to 6 pm CST, at service@ximn.com.

Do you charge sales tax?

No, we do not charge sales tax.

What’s your privacy policy?

Your privacy is very important to us. Read our privacy policy for more details.